Terms and Conditions

Terms And Conditions  – MDF Panels

All MDF panels are cut accurately, packed securely and orders proceed as best we can, should you find a problem please contact us.

By proceeding to Checkout, I confirm I have checked my order and dimensions and quantities are correct. I also confirm, if a delivery address is stated, this is correct.

I confirm I have read, understand and agree to Wentwood Cut to Size Terms and Conditions below.

 

Tolerances, Guarantees & Returns

Wentwood Cut to Size operates within a tolerance of 1mm and each cut and MDF panel is measured twice. We do not offer returns however, if your MDF panel falls outside these realms or is found to be off-squared, we will replace for you at no extra cost. If you have made a mistake we are afraid you will need to purchase a replacement panel.

Price & Payments

Price for goods you order is set at time and date you place your order online. We require full payment to be received before we can accept and confirm your order and a delivery date.

Delivery

Full payments of goods and delivery must be received before goods are dispatched. We will require a signature on delivery to confirm you have received in good condition. Any defects should be noted on delivery. Driver will delivery goods to ground floor level only.

Order cancellations & Returns

Due to the bespoke nature of the product, we do not accept order cancellations or returns.

Liability

  1. We would ask all orders to be checked thoroughly on delivery. Any defects or panels not as per your order should be stated and signed for on delivery. We will replace any such items and re-deliver at no extra cost.
  2. Should you find your order has not been delivered complete you should notify us within 7 days.
  3. Once goods have been signed for we cannot take responsibility for any damage to panels.

Wentwood Privacy Statement

Any and all personal data provided during order and checkout will be used only for the purposes of your order and/or delivery by Wentwood only. No information will be given or sold to 3rd parties.